Google Business Profile Support

Google Business Profile Support

Fed up with Google? Frustrated by a problem you can't seem to fix? You’ve come to the right place. Aelia Marketing offers Google Business Profile (GBP) support when you have a problem that you can’t figure out or get an answer from Google. We work with Google representatives every day to resolve suspensions, duplicates, and access issues that frequently occur. Learn more about our GBP Support service below or call 640-205-6897 to speak with the team about how Aelia Marketing can help!


Google Business Profile Support Overview

Our Google Business Profile Support service allows you to connect with a GBP expert who has experience working with Google to solve your listing issues. They will act as your liaison and handle all communications until a final resolution is made.


The Google Business Profile Support service starts with a full review of your GBP to ensure it meets Google’s guidelines. If any edits are required we will discuss them with you and address them so that your GBP is in compliance.


Google Business Profile Support may be used to resolve several issues including:

  • Account or listing recovery
  • Account suspension
  • Duplicate listings
  • One time profile updates
  • Malicious profile edits
  • Verification delays


If you have any of these issues right now and you want to resolve them quickly, we can help.

How Our Google Business Profile Support Works


Tell Us About Your Problem

After signing an agreement and sending payment for our support service, we will connect with you to learn more about your current issue, collect information, and discuss next steps. Please note that some cases may require managerial access to your GBP.

We Investigate and Collect Information

With your side of the story in hand, our next step is to do some research and collect information about the issue in order to properly create a ticket with Google. It is important that we approach problems the right way in order to avoid delays in resolution and miscommunication with Google's support team. If your issue does not require intervention from Google, we will work to create an action plan to resolve it on our end.

We Create a Ticket on Your Behalf

Armed with all the details, we will craft and enter a ticket with Google that properly describes what happened and why you should not have been affected.

We Work on Your Behalf to Get a Positive Resolution

We would love to tell you that all we do is submit one ticket and get the problem solved immediately, but they do not all go that way. Sometimes, additional information may be required. In other cases, we may need to take additional steps to properly plead your case. All the same, we will do the work to make sure you get accurate information, a headache-free experience, and the highest chance for a positive outcome. If your issue does not require Google intervention, we will likely resolve it or inform you on why a positive resolution may not be possible.

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